So I've made exactly zero phone calls. This is partly because I absolutely positively depise the phone and so I have to work hard to overcome my natural aversion to it. It is also because I don't have a "script". I haven't figured out exactly what I want to say to the parents in these phone calls. The kids? I know exactly what I want to talk to them about. I would do better in person. I am going to have to get over it soon though as the clock is ticking.